Being a part of National Apartment Association, you receive multiple benefits for continuing education. Be a part of the biggest event in the apartment housing industry, the NAA Apartmentalize Conference. The four-day celebration is the most attended industry conference in the country. It brings together more than 9,200 apartment housing professionals who take in the best professional development training in the industry. The NAA Exposition hosts more than 450 companies who display cutting-edge products and services. Through NAA, you can also earn a variety of designations through their credentialing programs, such as:
Certified Apartment Manager (CAM): The onsite manager is a vital link between apartment residents and the community owners and investors. We try to offer this course locally every other year. Please check the event calendar or contact the office to inquire about the next class.
National Apartment Leasing Professional (NALP): Leasing professionals are the first people prospective residents meet, and often their only gauge of the property staff. This course is designed to teach these professionals skills to help them become top producers. Please check the event calendar or contact the office to inquire about the next class.
Certified Apartment Supplier (CAS): Suppliers are important liaisons to the multifamily housing industry. This program is designed as an opportunity for suppliers to hear the everyday challenges faced by the apartment manager customer. The CAS program is ideal for new salespeople as well as veterans of the industry. We offer this class in coordination with the CAM class, as it includes some of the same courses.
Supplier Success Webinar Series
The Supplier Success webinar series offers an overview of the apartment industry and recommends ways that suppliers can maximize partnerships with apartment owners, apartment management companies and apartment association members.
Specialist in Housing Credit Management (SHCM): The Specialist in Housing Credit Management (SHCM) credential is designed by management professionals for management professionals to ensure they have attained the knowledge, experience and competence required to excel in the housing credit property management industry. We do not offer this class locally but it is offered by webinar through NAA.
Certificate for Apartment Maintenance Technician (CAMT): Maintenance expenses are the single largest controllable element in any operating budget. This course is designed as an introduction for new maintenance professionals or as a refresher for the veteran employee, to give these professionals the knowledge and tools necessary to run an effective maintenance program. We try to offer this course locally every other year, alternating with CAM. Please check the event calendar or contact the office to inquire about the next class.
Independent Rental Owner Professional (IROP): The Independent Rental Owner Professional (IROP) designation program is offered to the rental owner who manages their personally-held multifamily property or properties. The independent rental owner serves several roles in property management, public relations specialist, administrator, chief financial officer, marketing director and operations manager. We do not offer this class locally but it is offered by webinar through NAA.
Certified Apartment Portfolio Supervisor (CAPS): NAAEI’s Certified Apartment Portfolio Supervisor (CAPS) program is an in-depth review of property management principles and techniques as used by the professional supervisor. We do not offer this class locally but we can connect you with the Apartment Association of Kansas City if you are interested in taking it there.
The NAA Education Institute (NAAEI) and the National Affordable Housing Management Association (NAHMA) offer the Credential for Green Property Management (CGPM) to onsite managers, maintenance staff and supervisors of frontline staff based on green building principles and best practices, and HUD Office of Affordable Preservation (OAHP) – established guidelines, with training offered by OAHP-recognized trainers.